Last Updated: June 18, 2026
Tride (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you access or use our mobile applications, websites, software products, APIs, platforms, and related services.
This Privacy Policy applies to all mobile applications, websites, platforms, and services operated by Tride, including but not limited to Suraksha, Suraksha Voice, fleet management platforms, Digital Twin solutions, enterprise platforms, web portals, and any future products or services developed, owned, or operated by Tride, including applications distributed through the Google Play Store.
By accessing, downloading, registering for, or using any Tride product or service, you agree to the collection, use, and disclosure of information as described in this Privacy Policy.
This Privacy Policy applies to:
-Mobile applications
- Websites and web portals
- Cloud-based platforms
- Software products and services
- APIs and integrations
- Digital Twin solutions
- Fleet management systems
- Safety and communication platforms
- Enterprise and business applications
- Customer support services
- Future products and services
We may collect:
- Full name
- Email address
- Mobile phone number
- Organization or company details
- Account credentials
- Profile information
- Customer support communications
With your permission, we may collect:
- Real-time location data
- Background location data
- Approximate location
- GPS coordinates
- Device location history
We may automatically collect:
- Device model and identifiers
- Operating system version
- Browser type
- Application version
- IP address
- Network information
- Language and time zone
We may collect:
- App and website usage data
- Feature interactions
- Session activity
- Usage frequency
- Performance and diagnostic data
- Crash reports
For enterprise or fleet-related services:
- Vehicle and fleet data
- Asset tracking information
- Sensor-generated data
- Operational logs and telemetry
We use collected information to:
- Provide and maintain our services
- Enable application and website functionality
- Deliver alerts, notifications, and announcements
- Improve performance and user experience
- Provide customer support
- Ensure security and prevent fraud
- Conduct analytics and product improvement
- Comply with legal and regulatory obligations
Our applications and websites may collect and process data to enable:
- Real-time alerts and announcements
- Safety and communication features
- Location-based services
- Fleet monitoring and operational insights
- Analytics and performance tracking
Some features may not function properly without required permissions.
Depending on the product or service:
Used for navigation, tracking, safety, and operational features
Used for scanning, image capture, and verification
Used for voice communication and commands
Used for file access, uploads, and downloads
Used to send alerts, updates, and service communications
Used for backend communication and service delivery
Permissions are requested only when necessary.
Our websites may use cookies and similar technologies to:
- Understand user behavior
- Improve website performance
- Personalize content
- Analyze traffic and usage
Users can control cookies through browser settings. Disabling cookies may affect certain functionalities.
We may use trusted third-party services:
Used for authentication, analytics, crash reporting, performance monitoring, and notifications
Used for mapping, geolocation, navigation, and route optimization
Used for application functionality, security, and device-level services
Used for hosting, storage, backend infrastructure, analytics, and security
These providers process data only as necessary and are bound by confidentiality obligations.
We do not sell personal information.
We may share information:
- With service providers and partners
- With enterprise customers or organizations (where applicable)
- When required by law or legal processes
- During business transfers such as mergers or acquisitions
- To protect rights, safety, and security
We retain data only as long as necessary to:
- Provide services
- Maintain accounts
- Fulfill legal obligations
- Resolve disputes
- Maintain security
Data is securely deleted or anonymized when no longer required.
We implement safeguards including:
- Encryption
- Access controls
- Secure infrastructure
- Monitoring and auditing systems
However, no system is completely secure.
Our services are not intended for children under 13. We do not knowingly collect personal data from children.
Depending on applicable laws, you may:
- Access your data
- Correct or update information
- Request deletion
- Withdraw consent
- Object to certain processing
To request data deletion, contact:
Include:
- Registered email or phone number
- Product or service name
- Subject: “Data Deletion Request”
Your data may be processed or stored in different countries where our services operate, in accordance with applicable laws.
We may update or modify this Privacy Policy from time to time to reflect changes in our services, technologies, legal requirements, or business practices.
Any updates will be posted on this page with a revised “Effective Date.” We encourage users to review this Privacy Policy periodically to stay informed about how we protect their information.
Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.
Tride
Email: support@tridemobility.com
Website: https://www.tridemobility.com
By using our applications, websites, or services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
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